Rolex Repair Atlanta

• Certified Watch Repair
• Located In Dunwoody
• Quality Assurance
• Warranty by Ermitage Jewelers
• We Love Watches!

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Just like any piece of precision machinery, all fine timepieces require routine maintenance or repair service. Oils that are used for lubrication inside most fine Swiss watches has a life expectancy between 3 and 4 years. Once this oil begins to break down, moving parts can wear down, affect the accuracy - and value - of the watch. Fortunately, Ermitage Jewelers offers a full range of services, ranging from basic maintenance to major repairs and restorations.

We know how hard it can be to find a reliable, trustworthy watchmaker in this day and age. With only 6,000 watchmakers left in the US, finding an expert to service or repair your timepiece can be a daunting challenge.

But when you choose Ermitage Jewelers, you can be sure that a reputable, master watchmaker will handle your watch from start to finish. With a long history of servicing the finest Swiss timepieces including Rolex, Cartier, Patek Phillippe, Breitling, Omega and more, you can trust your timepiece to the experts at Ermitage.

We've put together a flawless repair and service process that begins the moment we receive your watch, so you can rest assured your watch will be properly protected and handled the entire time it's with us:

• When your timepiece arrives at our facility it is immediately recorded into our system. Comments are added regarding the timepiece's case and serial number, and any distinguishing conditions.
• The watchmaker then opens the watch in order to assess its condition and determine a repair estimate. This process is done very carefully and is free of charge.
• Once an estimate has been established we contact you for approval. Should you not approve the estimate, the watch will be sent back to you at your expense.
• Upon approval of estimate, most watches, excluding vintage watches or watches with serious damage, will be repaired within 14 working days.
• The repair procedure begins by disassembling the movement of your timepiece and putting it through a thorough cleaning process. Meanwhile, the case and bracelet will be refinished to like-new condition.
• Next, the watch movement is assembled, lubricated and regulated using our state-of-the-art timing machine. This is a critical step which requires a truly knowledgeable and skilled watchmaker, and it's what separates Ermitage Jewelers from most other repair facilities. We use five different oils and lubricants each time we service your watch.
• We always replace old acrylic crystals with new ones, no exceptions.
• Lastly, we always replace all gaskets.
• The repair process is complete when we place your newly restored movement into its newly refinished case. The watch is then checked for water resistance.
• Once your watch passes the final test, we'll ship it fully insured through a reputable carrier.

To arrange a watch service or repair, call (770) 551-8564. Once you decide to send us your timepiece, for your protection, we recommend you ship it via USPS Fully insured, registered mail.

Jewelry Repairs

With over 30 years of experience as a 3rd Generation jeweler, our master craftsman, Peter, has been trained in all facets of jewelry design, repair and restoration. Having worked as an apprentice for Baume & Mercier in New York, Peter has emerged as one of the premier specialists in custom jewelry designs and restoration.

You can trust Ermitage Jewelers with your jewelry repairs.

We know it's becoming increasingly difficult to find a reliable jewelry repair professional who is reputable, trustworthy and ethical. At Ermitage Jewelers, we've built our business on our reputation, and we're proud that the majority of our repair work is a result of client referrals. That's because our customers know that we stand behind our work and always provide the best possible service. What's more, our average turnaround time of just 7 days on most repairs, so you'll never have to wait long for your repair.

Whether your jewelry is just in need of cleaning, or has to be fully restored, Peter's repair lab at Ermitage Jewelers is equipped with all of the necessary state-of-the-art technology allowing for the safest, most efficient repair service possible.

To learn more or to schedule a repair, please call our store at (770) 551-8564.